Question 1

How It Works

Answer

Unlike standard buses, Joyner Mobility is a shared ride, advance reservation mode of public transit. These vehicles operate in an ADA-designated service areas.

Question 2

Applying for Mobility

Answer

To become eligible to ride Joyner Mobility, you must complete an application and an in-person interview and assessment. Applications are currently not available online. To request an application for mobility services via email or by US postal mail, please contact us at 800-397-9916. Once Joyner has received your completed application, you will be contacted by Joyner to complete the steps of setting up your Mobility account.

Question 3

Hours of Operation

Answer

Joyner Mobility does not run 24-hours. Buses and Vans run from 5 a.m. - 10 p.m. on weekdays and until 7:30 p.m. on weekends and holidays.

Question 4

Fares

Answer

Standard fare is $6. Joyner Mobility riders with authorization from a medical professional are allowed to ride with a designated personal care attendant at no additional charge. Visit our Mobility Fares page to learn more about paying for Joyner Mobility.

Question 5

Travel Training Program

Answer

A Joyner appointed travel trainer will set up an appointment to meet with you to discuss your travel skills and goals. Contact Joyner at traveltraining@myjoyner.com to start the process.

Question 6

Reduced Fare Program

Answer

We offer Reduced Fare to eligible senior citizens, people with disabilities and Medicare cardholders. It's part of making Joyner a transportation system everyone can use. To qualify for one of our Reduced Fare, you'll have to do the following: - Present documented proof of your age (65 years or older), your disability or your status as a Medicare cardholder - Provide a valid photo ID as proof of your identity - Complete and submit a Reduced Fare form when you apply for the program

Joyner

Mobility

Consider Us For

Accessible Services

Moving Mobility Forward