We’re committed to supporting our customers. Learn how we're responding to COVID-19.

As we continue to closely monitor the impact of COVID-19 on communities across the country, we recognize that Joyner customers are relying on our service to ensure they have critical transportation of essential freight deliveries and connections to emergency service providers. Being here when you need us most is our top priority.

Our Customers 

People come first. That’s what sets Joyner apart. We’re helping customers in the moment by providing the same great coverage without the cost for the entire months of April and May and discounted services for the remainder of 2020.

Our Network

So that you can fully rely on our network, we have teams working to ensure it performs for all our customers. In addition, we are providing an additional $50 to our service providers for the remainder of 2020. 

Our Facilities

Starting March 11th, we will close all of our facilities, while maintaining compensation for our teams and supporting our service providers through the months of August and September.

Frequently asked questions

Can I pay my bill online?


Yes. Joyner Customers: Log into your account to make a one time payment. Your current balance will reflect a $0 balance in the Months of April and may.




What are the hours of operations?


We will remain open 24/7 for all of your customer service needs Our support line for service providers will remain also open 24/7.




Will future payments be retuned to Joyner customers?


Joyner will continue to monitor the COVID-19 pandemic and how it is effecting our customers. Please adjust your account setting alerts to be notified of the latest announcements.




I might have a problem paying my bill later. What should I do?


If you need support with your account due to unexpected financial impacts, please contact us immediately so we can help you.




How is Joyner supporting Service Providers in the Roadside Assistance Network?


Your business may be adapting to a new normal, as a large percentage of your employees work remotely amid COVID-19 concerns. To ensure they have around the clock chat support in the Service Provider Portal and through the Service Provider support line necessary to operate efficiently, we want to help. Joyner is also extending Service Support helpline to 24/7 as well.





Joyner HQ

1201 W Peachtree Street NW

Atlanta, GA 30309

(800) 397 -9916

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